Lisa Taylor, MBA, BA, Dip.
Lisa Taylor, MBA, BA, Dip.
Assistant General Manager
Lisa Taylor was appointed to the role of Assistant General Manager in 2018 after a leading the Credit Union’s Marketing and Public Relations thrust for 12 years. During her time as the head of Marketing, Lisa introduced several new initiatives and products that have catapulted JTA Co-op Credit Union to the top spot in the Credit Union industry for many years. A champion of customer relations and personal selling, she leveraged the unique attributes of the cooperative principles to build a strong loyalty to the brand within the target market, giving the Credit Union a sustained edge over its competitors.
In her new role of Assistant General Manager with direct oversight for banking operations, Lisa has applied her unique ability to establish and mobilize teams to achieve success in business growth and process efficiency. She has also been at the forefront of the adoption of new technologies to drive the business towards efficiency and improvement in service delivery. Lisa is instrumental in reshaping operations to meet the ever-increasing regulatory demands while maintaining and growing profitability.
Lisa holds a Masters’ Degree in Business Administration from the Mona School of Business and a Bachelor of Arts Degree from the University of West Indies. She also has a Diploma in Marketing Management from the Institute of Management and Production (now UCC). Committed to continuous learning, Lisa has obtained additional certification in key aspects of financial management such as financial statement analysis and treasury management.